If you've been injured on the job in Massachusetts and are not receiving benefits or haven’t heard from an insurance company, one of the first steps in filing a workers' compensation claim is identifying your employer's insurance company. This information is essential because the insurer is responsible for managing your claim and providing the benefits you're entitled to receive.
Without knowing who the insurance carrier is, you may face unnecessary delays in getting the medical treatment and wage replacement benefits you need. Understanding how to locate this information quickly can help you move forward with your claim and ensure you receive the support you deserve during your recovery.
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Your Employer Must Post This Information In The Workplace
Under Massachusetts law, employers are required to display a notice in a conspicuous location at the workplace that identifies their workers' compensation insurance carrier. This notice should be posted where employees can easily see it – typically in break rooms, near time clocks, or on employee bulletin boards. The posting must include the name of the insurance company, the policy number, and information about how to file a claim if you're injured.
Take a moment to look around your workplace for this notice. It's usually a printed form or poster that's hard to miss once you know what you're looking for. If you spot it, take a photo or write down the insurance company's name and contact information for your records.
What If My Employer Hasn't Posted the Required Notice?
Unfortunately, not all employers comply with this legal requirement in Massachusetts. If you can't find the posted notice at your workplace, don't worry – you still have other options. You can start by asking your supervisor, human resources department, or payroll office directly. They should be able to provide you with the insurance company's name and policy information.
However, if your employer, supervisor, or HR is uncooperative or unable to provide this information, you're not out of luck. When a worker is hurt on the job in Massachusetts, employers are required to submit a Report of Injury to their workers’ compensation insurance company. They are also required to provide the injured worker with a copy of the Report. This Report will have the name of the employer’s insurer. The problem is that a lot of employers never give their employees a copy of this Report after a work-related accident. If you never received a copy of this Report, you still have other options. Massachusetts has systems in place to help injured workers get the information they need.
Contact the Massachusetts Department of Industrial Accidents
The Massachusetts Department of Industrial Accidents (DIA) maintains records of workers' compensation insurance coverage for employers throughout the state. You can contact the DIA directly to inquire about your employer's insurance carrier. The DIA can search their database using your employer's name and provide you with the insurance company information.
You can reach the DIA by phone, through their website, or by visiting one of their offices in person. When you contact them, be prepared to provide your employer's full legal business name and address to help them locate the correct insurance information quickly.
How a Massachusetts Workers' Compensation Attorney Can Help
An experienced Massachusetts workers' compensation attorney like Attorney Chuck Pappas can take the guesswork out of this process. An attorney has the knowledge and resources to quickly identify your employer's insurance carrier, even in complicated situations where the employer has multiple policies, uses a self-insurance arrangement, or has recently changed carriers.
Beyond simply finding the insurance company, your attorney will handle all communication with the insurer, ensure that your claim is filed properly and on time, and fight to make sure you receive all the benefits you deserve – including medical treatment, wage replacement, and compensation for any permanent injuries. Having legal representation levels the playing field and gives you peace of mind during a stressful time.
Hurt at Work? Don’t Wait - Take Action Today
If you've been injured at work and need help identifying your employer's workers' compensation insurance company – or if you're facing any challenges with your workers' comp claim – don’t wait. Attorney Chuck Pappas can handle these details for you and ensure your rights are protected every step of the way. The sooner you reach out for help, the sooner you can focus on what matters most: your recovery.

A work accident isn't something most think about often until it happens to them. This is why injured workers typically have many questions and concerns after being seriously injured on the job. If you were hurt at work, you should have a good understanding of the workers’ compensation process and benefits available in Massachusetts. The experienced workers’ compensation lawyers at Mahaney & Pappas, LLP, are here to help you during this difficult time.